Can’t get your Roku app to find your device? That “No device found” message is frustrating, especially when you want to use your phone as a remote or listen privately with headphones. Don’t stress! This TW guide walks you through simple, up-to-date solutions to reconnect your Roku app, based on the latest fixes as of June 2025.
Why Your Roku App Can’t Find Your Device
Before diving into fixes, let’s pinpoint why this happens. Common culprits include:
- Your phone and Roku are on different Wi-Fi networks or bands.
- The Roku’s settings block mobile app control.
- A temporary glitch in the app or device.
- A loose Advanced Wireless Receiver (for some Roku models).
- A VPN on your phone hides your network.
- Router settings like client isolation preventing communication.
- A recent Roku update resetting key settings.
7 Easy Fixes for Roku App Connection Issues
Try these solutions in order. Most users resolve the issue within the first few steps.
1. Check Your Wi-Fi Network
Your phone and Roku must be on the same Wi-Fi network and band (2.4 GHz or 5 GHz).
- On Your Phone: Go to Settings > Wi-Fi and note the network name.
- On Your Roku: Press Home on your remote, go to Settings > Network > About, and check the network name.
- If they don’t match, connect both to the same network. For dual-band routers, ensure both devices use the same band (check under Settings > Network > Set up connection on Roku).
2. Restart Your Roku and App
A quick restart often clears glitches.
- Roku Device: Go to Settings > System > Power > System Restart, or unplug it for 10 seconds, then plug it back in.
- Roku App: Swipe the app away from your phone’s recent apps, then reopen it and try connecting.
3. Allow Mobile App Control
Your Roku must permit mobile app connections.
- Press Home on your remote.
- Go to Settings > System > Advanced system settings > Control by mobile apps > Network access.
- Set it to Default (or Permissive for advanced setups).
4. Turn Off Your Phone’s VPN
A VPN can block the app from seeing your Roku.
- On your phone, go to Settings and disable any VPN.
- Try connecting the app again.
- Turn the VPN back on after you’re done if needed.
5. Check the Advanced Wireless Receiver
For Roku devices with an Advanced Wireless Receiver (like Streaming Stick 4K), loose cables can cause issues.
- Ensure all cables (USB, HDMI) are firmly connected.
- Try a different HDMI port or request a free HDMI extender from Roku Support.
6. Connect Manually with IP Address
If the app still can’t find your Roku, use the device’s IP address.
- On Roku, go to Settings > Network > About to find the IP address.
- In the Roku app, tap Devices > Connect Manually, enter the IP, and tap Connect.
7. Try These Extra Tips
Still no luck? These additional steps often work:
- iPhone Users: Allow local network access. Go to Settings > Privacy > Local Network, find the Roku app, and enable the toggle.
- Reset Network Connection: On Roku, go to Settings > System > Advanced system settings > Network connection reset and select Reset connection. Reconnect to Wi-Fi afterward.
- Disable Client Isolation: Log into your router’s admin panel (visit your router’s manufacturer site, like TP-Link or Netgear), find “Client Isolation,” “AP Isolation,” or “UPnP,” and turn it off. This lets devices communicate.
- Check After Updates: Roku updates might reset Control by mobile apps or network settings. Recheck these if you’ve updated recently.
- Verify Private IP: Confirm your Roku uses a private IP address (e.g., 192.168.x.x) via Settings > Network > About. If it’s public, set up a router.
Frequently Asked Questions
Why does my Roku app stop finding my device after a Wi-Fi change?
You may need to reset the Roku’s network connection. Go to Settings > System > Advanced system settings > Network connection reset and reconnect to the new Wi-Fi.
What if none of these steps work?
Reach out to Roku Support for help with hardware or complex network issues.
Can I control multiple Roku devices with the app?
Yes, as long as all devices are on the same network and set to allow mobile app control.
Do Roku updates cause app connection problems?
Sometimes updates reset network or app control settings. Recheck Settings > System > Advanced system settings > Control by mobile apps after updates.
More Streaming Tips on Teckwiki
Check out these related guides for more help with your streaming setup:
- How to Install and Watch IPTV on Roku – Stream IPTV content on your Roku device.
- How to Watch Dailymotion on Roku TV – Access Dailymotion videos easily.
- How to Clear Cache on Sharp Roku TV – Fix performance issues by clearing cache.
- How to Block YouTube on Roku Device – Restrict YouTube access for parental control.
- Vizio TV Not Connecting to Wi-Fi Fixes – Solve Wi-Fi issues on other smart TVs.
Need More Help?
If your Roku app still won’t connect, visit Roku Support or share your experience in the comments below. Tell us which fix worked for you!
